PRIVACY POLICY

Last updated: April 22, 2026

1. Introduction

This Privacy Policy describes how personal data of users who access and use the website prenotazioni.negombo.it (hereinafter, the “Site”) is collected, used, and protected.

The processing of personal data is carried out in compliance with Regulation (EU) 2016/679 (“GDPR”) and applicable Italian legislation.

2. Data Controller

3. Types of Data Collected

We may collect the following categories of personal data:

• Identification data (first name, last name)
• Contact data (email, phone number)
• Booking and purchase data (selected services, dates, amounts)
• Payment data (processed via third-party providers)
• Technical data (IP address, browser, device)
• Website usage data (navigation, preferences, cookies)

4. Purpose of Processing

Personal data is processed for the following purposes:

• Managing bookings and purchases
• Providing requested services
• Complying with legal and tax obligations
• Customer support management
• Website improvement
• Marketing (only with prior consent)

5. Legal Basis for Processing

• Contractual performance
• Legal obligations
• User consent
• Legitimate interest

6. Processing Methods

Data is processed using appropriate technical and organizational measures to ensure security, integrity, and confidentiality.

7. Data Retention

• Tax data: up to 10 years
• Marketing data: until consent is withdrawn
• Technical data: limited periods

8. Data Sharing

• IT service providers
• Payment platforms
• Legal and tax consultants
• Public authorities

Data will not be publicly disclosed.

9. Transfers Outside the EU

Any transfer outside the EEA is carried out in compliance with GDPR safeguards.

10. Cookies

The Site uses cookies. For more details, please refer to the Cookie Policy.

11. Data Subject Rights

• Access to data
• Rectification or deletion
• Restriction or objection
• Data portability
• Withdrawal of consent
• Complaint to the Data Protection Authority

12. Security

We implement appropriate technical and organizational measures to protect personal data.

13. Changes

We reserve the right to update this policy at any time.

14. Contact